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Patients and Visitors
At Nuvance Health®, we deliver personalized, compassionate care for you and your loved ones. Prepare for your upcoming visit with quick access to patient resources such as advance directives, a guide to spiritual care, support services and more.
Helpful links
Visiting hours and policy
Safety is our top priority. To prepare for your visit, learn more about the Nuvance Health visitation policy and guidelines.
Patient portals and medical records
Nuvance Health has two patient portals to securely message your Nuvance Health doctor, access your medical records, visit notes, test results and more. Select the portal that’s right for you.
Need your medical records? Learn about the options available to request a copy.
Billing and insurance
Pay your bill online – it’s quick and easy. If you’d like to inquire about patient financial assistance, we’re here to help. View the list of health insurance plans accepted by Nuvance Health.
Patient experience and patient relations
If you have concerns or wish to recognize someone who provided excellent care, we’re here to listen and learn from your experience.
COVID-19 hub
Stay up-to-date on the latest COVID-19 news and resources at our COVID-19 resource center.
Nuvance Health patient bill of rights
Non-discrimination statement
Nuvance Health complies with applicable federal civil rights laws and does not discriminate on the basis of age, sex, race, color, religion, sexual orientation, income, education, national origin, ancestry, marital status, culture, language, disability or gender identity. Nuvance Health does not exclude people or treat them differently because of age, sex, race, color, religion, sexual orientation, income, education, national origin, ancestry, marital status, culture, language, disability or gender identity.
Learn more about our commitment to health equity, diversity and inclusion.
Support resources for patients and visitors
We know a hospital stay is never easy. Caregivers across Nuvance Health are here to make your experience as pleasant as possible and provide support along the way. Our resources include:
- Spiritual Care
- Language and Interpreter Services
- Notice of Privacy Practices (NOPP)
- Information for Spanish Speakers
Advance directives
Learn more about our hospitals
Nuvance Health has seven hospitals across western Connecticut and the Hudson Valley region of New York, including:
- Danbury Hospital
- New Milford Hospital
- Northern Dutchess Hospital
- Norwalk Hospital
- Putnam Hospital
- Sharon Hospital
- Vassar Brothers Medical Center
Volunteer at Nuvance Health
We have a range of volunteer opportunities across our many hospitals if you’d like to share your time and talents. Reach out to your local hospital to learn more about volunteer opportunities.
Custom Greeting Cards
Brighten a patient's day with a custom greeting card. Volunteers are available to print and deliver your card Monday through Friday.
Recognize a caregiver
If you or your loved one had an excellent experience, we'd love to know! Recognize a special caregiver who provided compassionate care. Your message will be shared with the caregiver by a member of our patient relations team.
Contact us
We’re here if you have additional questions. Contact us and a representative from the Patient Relations team will get back to you within 48 hours.